Troubleshooting frameworks

Many questions arise when administrators attempt to edit frameworks for individual students. Below we have listed common issues and how to resolve them. Navigate to the Manage Students screen and click on the pencil icon in the Edit column next to your student. Follow the pictures below to identify the issue with your data.

	If the Current Framework section displays simply (Default) without a framework name, it may be that your school's default frameworks have not been set. Click here for instructions to set up your default frameworks. If the default path has been set, it could also be that your student has not been assigned a framework because their age is outside the Start Age and End Age of all frameworks. Check that the student's DOB* is correct and edit if necessary. If the DOB is correct, you will need to edit the Start Age and/or End Age of your frameworks. Click here for instructions.
	If the student is assigned to the default framework, the Current Framework section will list the framework name and then (default) after it. If (default) does not appear, the student has been removed from the default framework. Click here to assign the student back to the default framework or assign the student to both frameworks.
	In the Edit Frameworks modal, the framework you would like to assign does not appear. This could be because the student's age falls outside of the Start Age and End Age of the framework. Check that the student's DOB* is correct and edit if necessary. If the DOB is correct, you will need to edit the Start Age and/or End Age of the framework. Click here for instructions. The other reason the framework may not appear is if it is an Additional Framework. These are assigned in a slightly different way. Additional Frameworks include: Alternative Provision - Autism Progress - Communication & Interaction - EAL-Bell Foundation - Executive Function - Maths for Life - Phonics for Pupils with SEN - Pre-Key Stage Standards - Preparing for Adulthood - Rebound Therapy - SEMH - Sounds of Intent - SQA National 1-5 Click here for instructions to assign an Additional Framework.
	If a student has been removed from all frameworks, you will see a button to Reactivate Default Framework next to the Current Framework. Use this button to assign the student back to their default framework. You can view a list of students that have been removed from all frameworks on the Assessment Files v5 screen. Click here for instructions.

To assign a framework when the default framework has been removed:

To assign the student back to the default framework:

Navigate to the Manage Students screen.
Click on the pencil icon in the Edit column next to the student you wish to update.
Click on the pencil icon next to the Current Frameworks section. The Edit Frameworks modal will open.
Click on the icon in the Remove column next to the framework name.
Click Delete and then close the Edit Frameworks modal.
The student will now be assigned only to the default framework.
Click Save to close the modal.

To apply both frameworks:

Navigate to the Manage Students screen.
Click on the pencil icon in the Edit column next to the student you wish to update.
Click on the pencil icon next to the Current Frameworks section. The Edit Frameworks modal will open.
Click on the pencil icon in the Edit column next to the framework name.
Untick the box next to Replace main Framework.
Click Save.
Close the Edit Frameworks modal.
The student will now be assigned to the default framework and the supplementary framework.
Click Save to close the modal.

If a student has been removed from ALL frameworks, you will see an entry on the Assessment Files v5 screen that lists Removed from Default Frameworks.

You can reactivate the default framework from this screen.

Navigate to the Assessment Files v5 screen.
At the bottom of the Frameworks list, select the pencil icon next to Removed from Default Frameworks.
Select the icon in the Actions column to assign the default framework back to the student.

To edit the Start Age and End Age of a framework:

Navigate to the Assessment Files v5 screen.
Click on the pencil icon in the Edit column next to the framework.
Use the up and down arrows next to the Start Age and End Age to edit.
Save your changes.
Once you have edited the ages, you will need to reset your default frameworks. Click on the blue Set default frameworks for your school button.
If changes are required, dropdown boxes will appear in the Default Framework column. Set the correct framework for each age range and Save your changes.
Then navigate to the Manage Students screen to assign the correct framework to the student.

*The system considers the age the student will be at the end of the current school year. You may have a student that is 5 today but turns 6 during the current school year. The system will consider the student to be 6.

Additional Frameworks are assigned slightly differently than other frameworks.

They are not assigned from the Manage Students screen but from the Assessment Files v5 screen.

Navigate to the Assessment Files v5 screen.
Use the slider in the All Students column to indicate if the framework is assigned to all of your students. If the slider is green, the framework is assigned to all of your students. If it is red, it is assigned to only selected students and the person icon is activated.
To edit the list of students assigned to the framework, click on the person icon to open the modal.
To add students, click on Add Students at the bottom and use the + icon to add selected students.
Save your changes.
To remove students, click on the icon in the Remove column.
Select Delete and close the modal.